{"id":4657,"date":"2021-03-26T15:44:49","date_gmt":"2021-03-26T13:44:49","guid":{"rendered":"https:\/\/www.roweb.ro\/blog\/?p=4657"},"modified":"2024-04-11T16:25:52","modified_gmt":"2024-04-11T13:25:52","slug":"apps-innovation-where-technology-can-replace-humans","status":"publish","type":"post","link":"https:\/\/www.roweb.ro\/blog\/apps-innovation-where-technology-can-replace-humans\/","title":{"rendered":"The impact of apps\u2019 innovation: <\/b>Where can technology replace humans? (and where it can’t)"},"content":{"rendered":"\n
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What are the first things that cross your mind when you think about apps\u2019 innovation? Smart features and functions? IoT? Streamlined experiences? Virtual reality? High responsiveness to contextual\/specific needs? Synced assets across every user?\n <\/p>\n

The apps\u2019 power becomes greater every day (that\u2019s for sure). Creativity is unlimited (literally), while technology evolution is at high speed. Humans become less visible once the apps seem to take care of everything in their place.\n <\/p>\n

These changes impact all types of industries. From entertainment to banking, human resources, construction, health, real estate, education, etc. – everything is powered by smart apps that are designed and built to do the right things, at the right place, track and interpret the valuable data only, and keep the focus on well-defined audiences. \n <\/p>\n

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\n \"apps\n <\/div>\n
\n Are humans becoming irrelevant in providing services and developing products? Are apps so powerful to replace employees by doing all the work in their place? <\/i>\n <\/div>\n <\/div>\n
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Let\u2019s take a quick look at what\u2019s happening now on the market + what trends are announced for coming years.\n <\/p>\n

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\n Industries where apps seem to replace humans\n <\/h2>\n

Banking sector is probably one of the most affected by the digital transformation disruptions. Moving from traditional banking to digital services impacted the industries, especially from the workforce needs perspective.\n <\/p>\n

One by one, banking agencies were replaced by web and mobile apps that are able to offer the same services in less time and remotely.\n <\/p>\n

Moreover, smart apps can extract and interpret customers\u2019 behavior and understand their expectations based on existing data.\n <\/p>\n

These changes started long before the pandemic year 2020. And during the pandemic, digital transformation was accelerated. \n <\/p>\n

\"apps<\/figure>\n

So, getting back to our question (speaking of banking or other industries where digital disruption is an ongoing reality): Where can technology replace humans? (and where it can’t)\n <\/p>\n

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\n \"apps\n <\/div>\n
\n 15.7% of businesses say technology disruption has been a \u201cjob killer.\u201d <\/i>\n <\/div>\n <\/div>\n

(source: report Futurum)\n <\/i><\/p>\n

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From smart mobile apps to web apps, portals, platforms, and SaaS – apps innovation will keep growing.\n <\/p>\n

For some services – like obtaining a loan, a guarantee fund, transactions, etc. – dedicated employees are not needed anymore. Apps can do everything in their place.\n <\/p>\n

Still, the human touch is a valuable asset for a financial company. And, customers are expecting to find it in specific services (getting answers\/support for specific questions\/situations, interacting with the humans behind a brand, etc.)\n <\/p>\n

Take a look at some financial projects we developed in the past years for our clients (and check out also their case studies to see how they defined the demarcation line between the human touch and power of apps)\n <\/p>\n

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\"apps\n
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CIM Bank – 360\u00b0 banking experienceR\n <\/div>\n

CIM Bank app development project pursued 3 main objectives:\n <\/strong><\/p>\n