{"id":5119,"date":"2021-05-21T16:04:49","date_gmt":"2021-05-21T13:04:49","guid":{"rendered":"https:\/\/www.roweb.ro\/blog\/?p=5119"},"modified":"2023-03-24T09:46:34","modified_gmt":"2023-03-24T07:46:34","slug":"onshore-offshore-nearshore-staff-augmentation-software-development","status":"publish","type":"post","link":"https:\/\/www.roweb.ro\/blog\/onshore-offshore-nearshore-staff-augmentation-software-development\/","title":{"rendered":"Top software development outsourcing pain points <\/b> and how to fix them (onshore vs offshore vs nearshore vs. staff augmentation)"},"content":{"rendered":"\n
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There is no such thing as \u201cperfect services\u201d or \u201cperfect solutions\u201d. But outsourcing can become a real blessing when a company finds the right provider<\/a>. \n <\/p>\n

Onshore, offshore, nearshore, staff augmentation, dedicated teams…if you are just about to begin your first journey in outsourcing services, all these terms may seem pretty overwhelming. \n <\/p>\n

And, if you\u2019ve already experienced working with external dev teams on projects, you\u2019re aware that accessing the right services it\u2019s not as easy as it may seem. \n <\/p>\n

A significant part of our clients<\/a> came to us after experiencing outsourcing with other providers. (As you may predict, not always good experiences.) And each new client came with his specific pain-points related to the development process, the team, the technologies or the methodologies used by the outsourcing provider. \n <\/p>\n

Once, one of our clients (who had to change the outsourcing providers many times from…various reasons) told us, \u201cOutsourcing providers are like lottery tickets. You choose one and hope for the best.\u201d\n <\/p>\n

We instantly understood then (and we know it\u2019s still a valid challenge for various companies today) that this was the conclusion resulting from long and tiring attempts to maintain relationships with providers.\n <\/p>\n

As we told him then\u2026\n <\/p>\n

\n \u201cOutsourcing is far from being a lottery ticket. Counting on outsourced services is not a blind choice. It\u2019s more a matter of decoding in time if the provider responds to your specific expectations.\u201d<\/b>\n <\/p>\n

\n Find out more about us\n <\/a>\n <\/p>\n

So, this article aims to help you identify your specific pain-points to get the right services and the right outsourcing provider. \n <\/p>\n

(And these two concepts are strongly related, taking into account that a reliable provider will be able to identify your needs and recommend the services that are the right fit for your goals.)\n <\/p>\n

 <\/p>\n

\n Most common software outsourcing pain points\n <\/h2>\n

Two types of pain-points reveal themselves as obvious when it comes to outsourcing: general pain-points (perceived by companies from different industries \/ of different sizes), and service-related pain-points (more specific).\n <\/p>\n

Let\u2019s start with the general ones:\n <\/p>\n

Understanding the requirements and translating them into doable solutions<\/b>. This may be one of the toughest challenges the companies deal with when it comes to outsourcing. The lack of expertise in a specific industry, the rush of making the leap from requests to solutions, the tendency to frame a project in a template – all these approaches can have a negative impact on your project. The results? Lack of clarity on deliverables, no good match between expectations and delivered solutions, lack of vision (solutions and innovations that go beyond documentation), solutions with a short lifespan\/ that must be re-written to respond to specific contexts and needs. \n <\/p>\n

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\n HOW TO OVERCOME THIS CHALLENGE: Start with punctual meetings and provide as complete as possible information on your needs and expectations. At the same time, check your future provider\u2019s portfolio<\/a> to see if he already developed similar solutions\/ solutions for your industry. \n <\/i>\n <\/div>\n <\/div>\n

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Keeping you informed constantly on the project\u2019s status and needs<\/b> Your interventions can be extremely important in some points of the projects. Let\u2019s say the provider didn\u2019t understand some specific requirements that must be accomplished in a project stage. Bad implementations lead to higher costs and significant delays. \n <\/p>\n

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\n HOW TO OVERCOME THIS CHALLENGE: Agree from the start with the provider on how often he will send you reports on the project’s evolution and how often he will organize regular meetings. \n <\/i>\n <\/div>\n <\/div>\n

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Unpredicted delays and delivery times exceeded. Not often enough projects are delivered on time. But, still, there’s a big difference between delaying 2-3 days and delivering 3 months after the settled deadline. And things become even more complicated when the provider realizes that it can’t handle the project after the contract is signed. \n <\/p>\n

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\n HOW TO OVERCOME THIS CHALLENGE: Keep a keen eye on the agreed time frame to make sure you intervene fast when anything seems to go wrong. \n <\/i>\n <\/div>\n <\/div>\n

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Over promises and under deliveries<\/b> For the sake of selling, some providers are ready to promise you anything you want to hear. Relying only on words is almost always risky. The most common disadvantages: projects fallen behind schedule, were rushed, are full of defects, etc. \n <\/p>\n

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\n HOW TO OVERCOME THIS CHALLENGE: Make sure your provider has all the skills and resources needed to deliver you a performant solution. And you can do that by checking his website, his portfolio, external referrals, etc. \n <\/i>\n <\/div>\n <\/div>\n

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Who\u2019s taking over what?<\/b> When the responsibility is not well defined, there will almost always be big problems. If it\u2019s not clear enough who\u2019s responsible for the team management, research, development, and testing of that product, sooner or later, you should expect to deal with some important issues. \n <\/p>\n

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\n HOW TO OVERCOME THIS CHALLENGE: Make sure the written agreements\/ contracts clearly specify the responsibility of each party. \n <\/i>\n <\/div>\n <\/div>\n

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Using the wrong outsourcing model<\/b> The first question you must ask yourself is: Which outsourcing model do you need? From one project to another, needs can be different – so there’s no general answer. \n <\/p>\n

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\n HOW TO OVERCOME THIS CHALLENGE: Compare the existing outsourcing models (pros and cons, descriptions, etc.) – use the comparison below – or ask for advice<\/a> from a reliable outsourcing services provider. \n <\/i>\n <\/div>\n <\/div>\n

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\n Onshore vs offshore vs nearshore vs. staff augmentation. What\u2019s the difference?\n <\/h2>\n

When it comes to specific pain-points, the very first thing you must consider is the outsourcing type. \n <\/p>\n

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Check out each model described below to identify what suits your company\u2019s needs best. \n <\/p>\n

Criteria to consider while analyzing which one fits best your company\u2019s needs\n <\/p>\n