OUR APPROACH
Our first step towards providing adequate maintenance and support is to comprehensively understand your business goals and the solution you use. Then, we familiarize ourselves with your systems' functionalities and features to offer the most suitable recommendations for updating and supporting them.
Software maintenance & support
as part of end-to-end process
1
Business analysis (software consultancy)
2
Systems & App Architecture
3
Custom Software Development
4
Cloud Migration
5
Automated Testing & QA
6
Maintenance & Support
Software maintenance & support - the best
ways to improve performance
Software solution maintenance
We offer maintenance services that cover all necessary work for your software applications to function efficiently and safely.
We utilize our expertise to offer solutions that optimize your current digital solution and minimize any system disruption during implementation.
Thus, if your current software is no longer suitable, requires updates, or has hidden issues, we'll identify the problem's root cause and solve it.
Software solution support
Our team that manages applications is here to assist you.
Our team of experts is always available to provide prompt and effective solutions. You can easily keep track of your support requests and provide additional details if needed.
Our top priority is to ensure that your application hosting, maintenance, and upgrades are stress-free. You can rest assured that any sudden problems or downtime will be handled efficiently.
Software Maintenance
& Support Services Steps
Before launching the app - Designing and implementing the architecture of the system infrastructure is a crucial initial stage for launching any new app, and we are here to ensure that you are well-prepared for success.
System Monitoring - We keep a close eye on all alerts to identify and solve any issues with your systems and services immediately.
Project Maintenance - We offer comprehensive maintenance services, including server and service administration, backups, updates, and application support. Our team also provides performance analysis and profiling to ensure the smooth operation of your project.
Complete Security Measures - Our team of experts can assist in setting up security measures for all layers and services, including limiting and monitoring user access. We also implement organizational and technical safeguards to protect personal data, ensuring security from potential threats.
Support - Our team of experts is ready to tackle any challenge. We assess the situation based on agreed terms and issue priority, then address requests quickly and efficiently using Agile methodology.
Main benefits
As part of the end-to-end development process, our support
& maintenance expertise includes
Help & guidance
We provide timely solutions for any software issues you may encounter and can assist you in preventing similar problems from happening again.
Updates and continuous development
We guarantee your system is always up-to-date and operating at peak performance by promptly working with all necessary upgrades and patch installations.
No more data bottlenecks
We analyze your processes for bottlenecks that slow workflow and reduce revenue. If we find overwhelming workloads, we minimize or eliminate them.
Preventing rather than repairing
Preventing issues is better than dealing with them after they occur. Thus, we provide maintenance services and develop support strategies to prevent incidents.
Solving problems promptly
We act promptly when issues come up. Early identification of problems can help you save time, money, and other resources involved in the development process.
Constant technical support
If there is a problem that affects the smooth operation of the application, our team is always prepared to find solutions, intefering as little as possible with your activity.
We offer application maintenance and support for
Web Platforms | Mobile Apps | Cloud Apps | Desktop Apps
We act promptly when issues come up. Early identification of problems can help you save time, money, and other resources involved in the development process.
We aim to guarantee that your apps remain highly available, reliable, and adaptable to your ever-changing business requirements.
Roweb - a reliable digital transformation partner trusted for:
End-to-end software development services
Optimized costs, increased efficiency and enhanced security
Covering complete digital transformation needs
From business analysis to post-implementation maintenance
Providing valuable, dedicated teams
Over 50% of our software developers are seniors
Covering all the necessary roles
Experienced developers, project managers, Scrum Masters, QA specialists, DevOps
Wide expertise in various verticals and markets
We develop solutions using all mainstream tech stacks technologies
Minimal language & cultural barriers
Worldwide clients - fluent spoken and written English for most of the team members
What do our clients say about us?
Roweb has also developed new applications for us, including web and Windows desktop products used by many users within our company. The location in Romania is very convenient for the UK, the level of English spoken by developers is very good, and I have no hesitation in recommending Roweb as an offshore development partner.
Check the Case Study
Tim Styles
Chief Information Officer at nGAGE (formerly trading as Human Capital Investment Group)
We were impressed by the level of professionalism that Roweb showed throughout our collaboration. They have always managed to understand our needs and wishes and help us turn our ideas into solutions. Roweb continues to be our partner, maintaining communication with TourPaq users, taking care of daily corrections and planning the development with them directly.
We also built for them Tourpaq Destination App and Tour operator management system.
Bjarke Hansen
CEO, Owner TourPaq Aps
Roweb proved to be a great partner to work with, providing us with a highly responsive team. During our collaboration, I found it very easy to communicate with them and they were very flexible in meeting our requirements.
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Jean Waucquez
Owner, WHISE nv
What we liked best about working with them is that they delivered a tight-knit team that’s used to working together efficiently, instead of individual developers, as is the case with many staff augmentation services providers. The team proved capable of making a smooth transition from PHP to Node.JS as Ezebee grew and we needed to scale up, and they quickly learned new skills and adapted to our requests. I would readily recommend Roweb for their innovative mindset fuelled by a passion for their work and love of new challenges.We also built for them Ezebee v2.
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Ossian Vogel
Co-founder, CEO
There is no better partner than Roweb. Their large arsenal of competencies exceeded our requirements. The implementation team is confident, consistent and reliable, delivering perfectly to specification every time and far ahead of schedule. The developers are incredibly positive, adept, creative and artful, pouring heart and soul into a project.
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Paul Horner
Director at DigiConsul GmbH
I know I have said it before, but I just wanted to reiterate how happy we are with the service that Alin and all the team at Roweb are giving us. The projects have helped us with over the past couple of years have significantly enhanced our business and we look forward to continue building excellent solutions that add real value for our crew and our clients.
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Darren Thorley
Head of I.T. Gallowglass
We were looking for a long-time partner we could trust and grow with. Roweb is a perfect match. Working daily directly with Roweb's project managers and programmers allows us to develop new features fast and get exactly what our users and we are looking for. We also built for them Sharepa.
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David Wischniewski
CEO & Co-founder RenderThat - Connect to global 3D visualization talent
I took over the projects with Roweb in 2019, when they were already underway. I was pleasantly surprised to see that the guys are working on the project with enthusiasm and it was very easy for them to introduce me to the project as a partner, to show me everything they have done and are going to do, to explain to me what they need from me to complete the work.
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Sorin-Stefan Ungureanu
General Manager at Seatbelt Consulting
