The client operated from multiple locations in Romania and faced some problems when it came to managing client information.
To manage client information, employees used tools such as Excel. Working with an outdated tool made communication between offices very difficult.
To fix this, the client worked with other companies and developed a suite of apps that in the end didn’t meet their demands.
We developed a new comprehensive CRM Web application that included all of the modules that the client required to run their business. The CRM worked on mobile for field consultants, and on desktops for office workers.
Apart from the Web application, we developed a Mobile Application that would serve the field consultants. After checking in at a location, this app would allow the field consultants to make an audit, check the status of an office, signal a problem and check RSVTI equipment such as lifts, cranes, forklifts and more. They would also receive push notifications to let them know when equipment is near to expiration or even expired, receive new tasks from their manager or even set reminders for future visits.
For this application we used an API based architecture:
For this mobile application we used:
After our collaboration the client was able to:
What helped us to accelerate the digital transformation process and to obtain a solution that correctly reflects the internal and external needs of the company was the fact that we worked with a very flexible development team capable of understanding the business. In addition, the Roweb team quickly adapted to our requirements and offered technical solutions for the new needs.
Owner Seatbelt Consulting
I took over the projects with Roweb in 2019, when they were already underway. I was pleasantly surprised to see that the guys are working on the project with enthusiasm and it was very easy for them to introduce me to the project as a partner, to show me everything they have done and are going to do, to explain to me what they need from me to complete the work.
Throughout the collaboration, they were very flexible, considering the fact that Seatbelt's needs are constantly changing and many times we had to put some projects on hold in order to realize others. They understood very well the Seatbelt way of doing things and have adapted so that they are permanently open to course changes.
Considering the fact that I am a demanding, demanding customer, I could say, they did a great job and were always with us, even with new ideas for creating platforms that met Seatbelt's needs.
I am glad to have them as partners and I am convinced that things will go just as well in the future.I was impressed by their involvement in the project and the way they looked for solutions for our requests which, sometimes, are not the simplest.
General Manager at Seatbelt Consulting