OUR SOLUTION

We developed a new comprehensive CRM Web application that included all of the modules that the client required to run their business. The CRM worked on mobile for field consultants, and on desktops for office workers.

Apart from the Web application, we developed a Mobile Application that would serve the field consultants. After checking in at a location, this app would allow the field consultants to make an audit, check the status of an office, signal a problem and check RSVTI equipment such as lifts, cranes, forklifts and more. They would also receive push notifications to let them know when equipment is near to expiration or even expired, receive new tasks from their manager or even set reminders for future visits.

Platform modules:

• RSVTI module – That would enable the client to see work and equipment authorizations.
• Client mapping – Detailed information about all clients and work points on a map.
• Task Management module – All employees and clients can create and manage tasks from within the platform.
• Accountancy module – Allows access to all activities performed by either the users or consultants.
• Accidents Module – Records all accidents that took place at work.
• Reports Module – Offers reports graphs, lists, excel export on all activities.
• Admin Module - Manages Users, Roles, Activities, Platform Templates.

We had one architect that also worked as Team Leader, one backend specialist and two frontend specialists. As a project management methodology, we used SCRUM.