“We now have a dedicated mobile app, citizens from Pitesti being able to access useful information instantly and place complaints/ notifications directly from their mobile phones. We also now have a more friendly interface on our website - designed with citizens’ needs in mind - and intuitive backoffice web for municipality’s staff .”
Mayor of Pitesti
iOS & Android app designed for Pitesti citizens so they can access information on events/ announcements and place complaints directly from their phones.
Features and options available in the citizens’ mobile app:
Intuitive system designed with the municipality staff in mind for real-time receiving and managing the citizens' complaints and requests.
Is it possible to implement only one or two modules - not the whole digital solution?
Yes. it is possible. If you decide that you need only a part of this solution (e.g., the mobile app or the mobile app + backoffice) we’ll adjust the project and the offer accordingly.
Can the solution be adapted for other public services?
Definitely, yes. Based on this solution architecture, we can expand its usability to other public services or even develop dedicated apps and features for various types of services.
Is the solution developed exclusively for public services?
This solution is designed for cities, but its architecture can also be adapted for other types of communities (e.g., SmartOPC, SmartCovCity, SafeCity, SmartSchool, SmartCompany, etc.)
From where the mobile application can be downloaded by citizens?
Once the Mobile App is developed and launched, the citizens will be able to download it from the App Store (for iOs) or Google Play Store (for Android).
Does the solution also come with support information for proper use?
We will provide training sessions and support to make sure the platform will be used correctly and efficiently.