The purpose of testing is not just to compile a list of defects, but to build trust. Trust is essential for everyone involved with the product, from the development team, to the marketing, sales and support teams, to the end user. Quality always gives a common purpose to all involved stakeholders.
Quality Assurance also helps with fine tuning team work, optimising communication and adhering to good practices at developement and implementation level, specification level and product release level.
Many think that they can fight fires “when and if” they occur. But with any type of project, fires always occur. The complex world we live in forces everyone to be faster, smarter, cheaper. And it’s too easy to make cuts hoping that quality will not be affected. A bug that reaches the public could affect all users, prevent a particular type of customer in a particular time of day from buying the product, and possibly cost your business millions. Prevention is better than cure.
It’s preferable to have a self explanatory and user friendly product rather than overspend on a large support team.
Even if the product does not have any actual defects, the project stakeholders can get the impression of instability and that’s enough to doom its fate.
Repeated good practices create good reflexes. With time, high quality becomes a natural way of doing things, and the cost drops.
Our expertise is very well anchored into the coding and development process. Our QA experts have a previous programming background, which has shaped their standards for quality, clear communication and processes, pride in the results. To this they added years of testing training and experience. They know both sides of the story behind a defect.
Our project managers and business analysts have extensive practical experience with specification refinement and user acceptance testing before also being trained based on the best QA practices in the industry.
We know how to fuse best practice theory with practical approach, we know what can go wrong because we learn from our own mistakes and every project actor contributes to enrich this common experience with every step ahead.
As our 97% customer satisfaction rate proves, our developers and testers do a great job in designing and building reliable products.
We use Agile and DevOps, Continuous Integration and Continuous Delivery. Our quality assurance and quality control team is ISTQB trained, and its members constantly upgrade their game by keeping up with the recent best practices.
Just like our entire Software Development Cycle, the Quality process is also flexible and can be customized according to your needs.
With your help, we can design a continuous testing approach or use just enough resources of time and tester hours to produce the maximum possible validation of the software product or its core features.
Particularly for this, we adhere to the “test early, test often” industry best practice.
Aiming for 100% test and 0% defects is a perfect plan to fail, for time or cost reasons. It is important to know what to test, where to test and when to test, so that it really has the most beneficial impact on the product.
Not by words, but by metrics and continuous transparency and feedback.
We know how to test different relevant scenarios, and yet not test the same type of scenarios multiple times, in order to be optimal.
Our quality engineers do not “shoot first, ask later”. They participate in the specification design phase to learn what is needed as early as possible, they engage everyone in the project to contribute and take responsibility of the outcome’s quality level. Joining the customer’s business insight and the developer’s expertise, the tester completes the ideal team that knows what is best for the project.
Beside this initial defect refinement from the specification/planning phase, we thoroughly design a test plan for the entire functional spectrum of the software product, or we fine tune a risk based approach for the most critical parts of it.
We present to you the strategy and start performing it only after we have your approval. We provide you with periodical reports and metrics that ensure full transparency of the testing/quality effort outcome. We can run manual exploratory testing using the expertise of our testers in asking meaningful questions, or can periodically run automated checks that inform the development team early on a critical defect appearing on the latest updates, or combine the strengths of both approaches.
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