Overall, how satisfied or dissatisfied are you with our company?

• Very satisfied
• Somewhat satisfied
• Neither satisfied nor disatisfied
• Somewhat dissatisfied
• Very disatisfied

How well do service meet your needs?

• Extremly well
• Very well
• Somewhat well
• Not so well
• Not at all well

How would you rate the quality of service?

• Very high quality
• High quality
• Neither high nor low
• Low quality
• Very low quality

How responsive have we been to your questions or concerns about the service?

• Extremly responsive
• Very responsive
• Somewhat responsive
• Not so responsive
• Not at all responsive
• Not applicable

Which of our competitors did you consider before choosing us?

Why choose us over competitors?

What was your first impression when you entered the website?

How long have you been a customer of our company?

• This is my first purchase
• Less than six months
• Six months to a year
• 1-2 years
• 3 or more years
• I haven't made a purchase yet

What was your first impression when you entered the website?

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